SPU Enhancing Patient Safety at CarePoint Questions

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Assignment # 10 This assignment thrusts you into the role of an administrator with a mission to improve a current problem. This could influence cost savings, productivity, staff satisfaction, patient-centric experience, etc. 1. Review The Leapfrog Group PowerPoints that were shown in class today and are posted in Course Materials. 2. Review the data pertaining to NJ hospital ratings on The Leapfrog website. https://www.hospitalsafetygrade.org/ The November 2023 Hospital Safety Grade report produced by The Leapfrog Group is the first to reflect hospital performance data from the post-pandemic time period. Recognize that the data in these reports reflect a time period of about 2 years in the past. One pervasive item cited is the patient experience, whose feedback indicates that it fell for the secondconsecutive year, to which The Leapfrog Group CEO Leah Binder described this trend as “deeply concerning.” 3. Learn how to use the Leapfrog Hospital Safety Grade This short tutorial provides succinct instructions on how to use the information contained on the report. 4. Select two NJ hospitals that attained a different rating (A vs. B, B vs. C, A vs. C). When selecting each hospital, you can also see their prior ratings. 5. Select one of the major areas (see below) that interests you and then drill down to the subcategories within it. Here you will see a rating that compares how the hospital scored compared to others. 6. Look at the same statistic for your second selected hospital. 7. What is your recommendation on how to improve the results? The Leapfrog Group • The nation’s premier advocate of transparency in health care. • A nonprofit watchdog organization that serves as a voice for health care consumers and purchasers, using their collective influence to foster positive change in U.S. health care. Building a movement for transparency1 “For over 20 years, The Leapfrog Group has collected, analyzed, and published data on safety and quality in order to push the health care industry forward. Leapfrog’s bold transparency has promoted high-value care and informed health care decisions — and helped trigger giant leaps forward in the safety, quality, and affordability of U.S. health care. As we honor our past, we look forward to the next two decades of encouraging better choices, fostering better care and saving lives.” https://ratings.leapfroggroup.org/ The Leapfrog Group Our Mission: • To trigger giant leaps forward in the safety, quality and affordability of U.S. health care by using transparency to support informed health care decisions and promote high-value care. Our Vision: • We envision a future where purchasers will tie health care investment to excellence and educate their employees on choosing the best care. Health plans will support purchasers in their efforts to reward high performance and empower employees. Consumers will fight for the best care for themselves and their families. Providers will be courageous in championing transparency and leading groundbreaking improvements. • By living the vision, all of us will work to give the next generation the safest, highestquality health care system in the world. https://www.leapfroggroup.org/about/mission-and-vision The Leapfrog Group • The Leapfrog Hospital Safety Grades report issued Spring and Fall each year. • Only ratings program based exclusively on hospital prevention of medical errors and harms to patients. • Fully transparent, independent, and free to the public. • Assigns a letter grade – A through F – to 3,000 general hospitals nationwide based on how well they protect patients from preventable errors, injuries, accidents and infections. • The Safety Grades employ 22 touchpoints from the Centers for Medicare & Medicaid Services and the Leapfrog Hospital Survey, in addition to information from other supplemental data sources. NJ hospitals make the grade in spring Leapfrog assessment1 Jessica Perry//May 3, 2023// All NJ hospitals received passing grades in The Leapfrog Group’s latest Safety Grade assessment. • NJ is a top-ranked state nationally based on number of A grades received in the Spring 2023, Hospital Safety Grades (search by hospital name, city/state/zip code, distance) • NJ is the only state with 100% participation (68 hospitals) in the voluntary program • 51.5% of NJ’s hospitals received A’s; nationally only 29% receive an A grade. • 77% received an A or B grade, a 1% increase from fall 2022 • No Ds or Fs • Ranked 6th Spring 2023; 12th Spring 2022 This is the first time in several years that NJ has avoided the lowest grades. Across New Jersey hospitals, nearly: Fall 2023 • 36% earned an A • 39% earned a B • 24% earned a C Most NJ hospitals stay the course, but fall Leapfrog grades show in-state dips* Nationwide, infection rates improve as patient experience drops Jessica Perry//November 6, 2023 Fall 2023 Hospital Safety Grades are out from The Leapfrog Group. While the majority of New Jersey’s 67 participating facilities maintained their marks from the spring, nearly 20 posted declines in the twice yearly assessment. Released Nov, 6, the report, which assigns a letter grade to nearly 3,000 general hospitals nationwide, is the group’s first to reflect hospital performance data from the post-pandemic time period. And while facilities saw improved infection rates following upticks amid the onset of COVID-19, when it comes to patient experience, feedback fell for the second-consecutive year. In a statement, The Leapfrog Group CEO Leah Binder described the trend as “deeply concerning.” https://njbiz.com/most-nj-hospitals-stay-the-course-but-fall-leapfrog-grades-show-in-state-dips/ F A L L 2 0 2 3 Carepoint Health-Hoboken University Medical Center 308 Willow Avenue Hoboken, NJ 07030-3889 View the full Score Englewood Hospital and Medical Center 350 Engle Street Englewood, NJ 07631-1898 View the full Score CarePoint Health-Christ Hospital 176 Palisade Avenue Jersey City, NJ 07306-1196 View the full Score Hackensack Meridian Hackensack University Medical Center 30 Prospect Avenue Hackensack, NJ 07601-1912 View the full Score CarePoint Health-Bayonne Medical Center 29 E. 29th Street Bayonne, NJ 07002-4699 View the full Score Hackensack Meridian Mountainside Medical Center 1 Bay Avenue Montclair, NJ 07042-4898 View the full Score Clara Maass Medical Center 1 Clara Maass Drive Belleville, NJ 07109-3557 View the full Score Hackensack Meridian Palisades Medical Center 7600 River Road North Bergen, NJ 07047-6217 View the full Score F A L L 2 0 2 3 Holy Name Medical Center 718 Teaneck Road Teaneck, NJ 07666-4281 View the full Score Saint Michael’s Medical Center 111 Central Avenue Newark, NJ 07102-2094 View the full Score Hudson Regional Hospital 55 Meadowlands Parkway Secaucus, NJ 07094-1580 View the full Score St. Joseph’s University Medical Center 703 Main Street Paterson, NJ 07503-2691 View the full Score Jersey City Medical Center 355 Grand Street Jersey City, NJ 07302 View the full Score Newark Beth Israel Medical Center 201 Lyons Avenue Newark, NJ 07112-2027 View the full Score St. Joseph’s Wayne Medical Center 224 Hamburg Turnpike Wayne, NJ 07470 View the full Score St. Mary’s General Hospital 350 Boulevard Passaic, NJ 07055 View the full Score F A L L 2 0 2 3 The Valley Hospital 223 N. Van Dien Avenue Ridgewood, NJ 07450-9982 View the full Score Trinitas Regional Medical Center RWJBH 225 Williamson Street Elizabeth, NJ 07202-3625 View the full Score University Hospital 150 Bergen Street Newark, NJ 07103-6750 View the full Score
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