Explain why it is important for the nurse to use effective verbal and non-verbal communication in the delivery of patient centred care.

Explain why it is important for the nurse to use effective verbal and non-verbal communication in the delivery of patient centred care.
• Identify ways nurses use communication to provide culturally competent and effective education to promote patient health literacy and learning.
• Discuss how the use of thoughtful practice in nursing can support effective communication in providing patient centred care.