Provide a detailed example of a challenging conflict resolution situation you’ve encountered in a professional setting. Please include the following information:

1. The context of the conflict, including the nature of the disagreement and the parties involved.
2. Your specific role in addressing and mediating the conflict.
3. The steps you took to facilitate resolution, including any communication or intervention strategies you employed.
4. The challenges or obstacles you encountered during the process and how you managed them.
5. The final outcome of the conflict resolution and whether it was successful in achieving a positive resolution.
6. Any key takeaways or lessons you learned from this experience that have influenced your approach to conflict resolution in the workplace.